| 기업간 관계형성의 영향요인이 기업성과에 미치는 영향에 관한 연구 |
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신희철, 신한원, 최영로 |
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| A Research on Impact of the Inter-Firm Relationship Formation Factors upon Business Performance : Primarily on the Ocean Shipping Service Market |
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Hee-Chul Shin, Han-Won Shin, Young-Ro Choi |
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| Abstract |
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The purpose of this research is to introduce the concept of “relationship formation factors” in inter-firm relations and to empirically demonstrate that they are effective in improving the relationship results by means of an mediating variable. Therefore, the basic model of this study consists of the independent, mediating, and dependent variables. First, the independent variables, that is, the relationship formation factors, are further classified into three components transactional, relational, and environmental characteristics Then, the study empirically examines how each of the three components influences the dependent variable, that is, the business performance(Load Factor), by way of the mediating variables, that is trust and relationship commitment. |
| Key Words:
Inter-firm Relationship;Ocean shipping service;Relationship formation factors;Shipping-service users and suppliers;Relationship commitment;Trust;Business performance |
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