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A Study on the Customer Relationship Management(CRM) According to the Organizational Characteristics and Business Performance of the Liner Shipping Companies
Jung-Ho Kim, Ki-Young Heo, Yong-John Shin
J Navig Port Res.
2018;42(1):67-78. Published online February 1, 2018
DOI:
https://doi.org/10.5394/KINPR.2018.42.1.67
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The Impact of Service Quality in the Port Logistics on Customer Satisfaction, Port Image and Relation Continuity Intention: Focused on Busan Port
Ga-Hyun KIm, Dong-Keun Ryoo
J Navig Port Res.
2017;41(6):423-436. Published online December 1, 2017
DOI:
https://doi.org/10.5394/KINPR.2017.41.6.423
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A Study on Perception of Shippers about the Service Quality of Logistics Center in Port Distripark
Jung-Dae Kweon, Kyu-Ri Kwon, Yul-Seong Kim
J Navig Port Res.
2017;41(6):415-422. Published online December 1, 2017
DOI:
https://doi.org/10.5394/KINPR.2017.41.6.415
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A Study of Cause of Employee Turnover and Countermeasures against Turnover in Shipping and Port Logistics Firms
Jae-Hun Kim, Yong-John Shin
J Navig Port Res.
2015;39(6):545-552. Published online December 1, 2015
DOI:
https://doi.org/10.5394/KINPR.2015.39.6.545
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Analytical Study of the Customer Satisfaction for Public Marina by application of the Designated Management System in Japan
Won-Jo Jung, Han-Seok Lee, Myung-Kwon Lee
J Navig Port Res.
2014;38(4):429-435. Published online August 31, 2014
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A Study on the Effects of Logistics Capabilities of Container Terminals on Service Quality and Customer Response
Seok-Jun Hwang, Hyung-Rim Choi, Soon-Goo Hong, Kang-Bae Lee
J Navig Port Res.
2012;36(1):59-67. Published online February 28, 2012
PDF
An Empirical Study on the Effects of the Determinants of Service Quality to Customer Satisfaction in P&I Insurance
Beom-Shik Park, Young-Ran Shin, Han-Won Shin
J Navig Port Res.
2011;35(10):855-861. Published online December 31, 2011
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The Differences of Customer Satisfaction before and after Establishment of Busan Port Authority
Dong-Yol, Kim, Bong-Whan, Kwak, Gi-Tae, Yeo
J Navig Port Res.
2009;33(8):595-602. Published online October 30, 2009
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Exploring Study on the Effect of Perceived Port Service Quality on Customer Satisfaction and Loyalty
Jae-Gon Chang, Hong Girl Lee, Cheol-Yeong Lee
J Navig Port Res.
2008;32(7):561-568. Published online September 30, 2008
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A Study on Marketing Analysis of lncheon Container Ports
Tae-Won Chung, Sae-Kyung Choi
J Navig Port Res.
2007;31(3):179-186. Published online April 30, 2007
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1
Journal of Navigation and Port Research
Print ISSN: 1598-5725
Online ISSN: 2093-8470
MOST VIEWED
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Communication Failures During Chemical Tanker Cargo Operations
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A Study on the Effects of Strategic Item Attributes on Strategic Partnership in Supplier Dominant Relationship-Focused on Shipbuilding Industry
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A Study on Safety Assessment for Low-flashpoint and Eco-friendly Fueled Ship
2,175
Risk Assessment for Marine Pilot Occupational Accidents using Fault Tree and Event Tree Analysis
2,793
A Study on the Changes in Functions of Ship Officer and Manpower Training by the Introduction of Maritime Autonomous Surface Ships
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ABOUT
Aims and scope
About the journal
Editorial board
Copyright
Subscription information
Contact us
BROWSE ARTICLES
Current issue
All issues
Most view
Most download
Most cited
Funded articles
Search
Author index
FOR CONTRIBUTORS
Instructions for authors
Research ethics regulations
Author's guide
Article-processing charge
Author’s checklist
Copyright transfer agreement
E-submission